Overview 

Felicia serves as a Production Manager at Schultz & Williams, where she oversees the execution of direct mail production for a diverse portfolio of nonprofit clients. She acts as the primary liaison between Schultz & Williams account teams, printers, and lettershops, ensuring seamless communication and coordination throughout every stage of the production process. From reviewing production blueprints and managing approvals to overseeing signoffs and livescans, Felicia carefully monitors each project to ensure accuracy, quality, and timely delivery. By combining strong project management skills with a collaborative approach and an understanding of nonprofit fundraising, Felicia helps deliver successful, high-quality campaigns that support clients’ fundraising goals.

Background

Prior to joining Schultz & Williams, Felicia worked in development and communications for nonprofit organizations, where she supported fundraising, donor engagement, and organizational communications initiatives. Her experience provided her with a strong understanding of the unique needs and challenges facing mission-driven organizations, as well as the importance of clear communication and effective project management. Working directly within the nonprofit sector gave her valuable insight into the strategies that drive successful fundraising campaigns and build lasting donor relationships. This background enables her to approach production management with both operational expertise and a client-focused perspective.

Sample Client Experience

• Cornell Lab of Ornithology
• Oakland Zoo
• New England Aquarium
• National Aquarium
• Phoenix Zoo
• Dallas Zoo
• Shedd Aquarium
• Toledo Zoo
• Woodland Park Zoo
• Share Food Program
• International Campaign for Tibet
• Cincinnati Children’s Hospital Medical Center
• Children’s Wisconsin Foundation
• Fox Chase Cancer Center
• The Planetary Society
• Pennsylvania Horticulture Society

Education

Master of Professional Studies in Public Relations and Corporate Communications – Georgetown University