Schultz & Williams Senior Director Kristin Serrano teamed up with client Lizzy Ludwig (deputy director of development at International Campaign for Tibet) and partner Caity Craver (CEO of DonorTrends) to present “Upgrading Through the Pipeline” at the Direct Marketing Association Nonprofit Federation’s (DMANF) Washington, D.C. conference on February 21-23, 2018. See the presentation here.